HOW TO BOOK:
Please complete the booking form and return it to Karibu Safari. Email: info@karibunamibia.com. Please note that reservations cannot be made without a deposit. The balance of the fare is due six weeks prior to the date of departure.
In this Contract the following words shall have the corresponding meanings unless the context otherwise indicates and the same meanings shall be applicable mutatis mutandis to the booking conditions:
KARIBU means Karibu Safari Namibia
THE CLIENT means The person who accepts the booking by signature.
PERSONS UNDER HIS AUTHORITY means All persons who are accepted for a tour on the application of a client.
The client who signifies the acceptance of a booking does so on behalf of him/herself and persons under his/her authority, which means that all are bound by the booking conditions as if they had individually made the application themselves. All bookings are made with Karibu and no person has any authority on its behalf to vary any of the terms and conditions which are applicable.
A non-refundable deposit of 20% for each person is required when submitting the booking application form, which shall be returned to Karibu on completion. The booking fee is accepted as part of the inclusive fare and will only be refunded if the applicant cannot be accommodated.
The full amount due by the client to Karibu, shall be payable not less than six weeks prior to the date of departure. If the full amount is not paid in due time, Karibu reserves the right to treat the booking as cancelled. Late applicants however may join the tour on an “accommodation available” basis.
If a booking is cancelled with the consent of Karibu, Karibu shall retain the full deposit. If the booking is cancelled less than forty-two days before departure, Karibu shall retain the full deposit and a cancellation fee will be payable by the client as follows:
Cancellation insurance is compulsory for all Karibu tours. It is the client's responsibility to arrange cancellation insurance. Should a client fail to join a tour after a departure or leave prior to its completion, no refund or liability will be accepted by Karibu.
The client is aware that the itineraries are flexible and will depend on local conditions. Karibu will not accept any claims of any nature including consequential damages as a result of any accommodation or other facilities, made or becoming unavailable on tour. The client hereby indemnifies and holds Karibu harmless in respect of any such claim.
Karibu reserves the right to cancel any tours without prior notification, in such events, all monies paid will be refunded in full which shall constitute the full extent of Karibu liability to the client and persons under his authority.
The client undertakes and agrees that he/she will, at all times, comply to a reasonable code of conduct during the tour and will not in any way constitute a nuisance to the other persons on tour.
Should the client be a nuisance to the group or should the client be detected in any contravention of the laws, customs or foreign exchange regulations of a country, the client is aware that Karibu may order the client to leave the tour without right to refund of any monies paid and without liability to Karibu or its employees or agents. The client shall be obligated to make his/her own way home at his/her own expense and responsibility. In such circumstances Karibu shall not be liable to make any refund.
If a client has a complaint against Karibu, the client must first inform the tour leader whilst on tour in order that the tour leader can attempt to rectify the matter. Should the matter not be rectified whilst on tour, the client should write to Karibu as soon as possible, as the complaint must be received by Karibu within 30 days of completion of the tour, so that the complaint can be investigated. Claims will not be considered outside of that time. Karibu will not entertain complaints due to Loss of Enjoyment where the full land arrangements have been provided.
The client is aware that the baggage is restricted to 12kgs (excluding a sleeping bag and camera bag). Karibu will not accept any suitcases over 55x20cm and will be entitled to refuse to carry any baggage in excess of 12kgs. All baggage and personal effects are at all times the client's risk and Karibu cannot accept liability for any loss of baggage or personal effects.
The client is aware that the baggage is restricted to 12kgs (excluding a sleeping bag and camera bag). Karibu will not accept any suitcases over 55x20cm and will be entitled to refuse to carry any baggage in excess of 12kgs. All baggage and personal effects are at all times the client's risk and Karibu cannot accept liability for any loss of baggage or personal effects.
The client is aware that the baggage is restricted to 12kgs (excluding a sleeping bag and camera bag). Karibu will not accept any suitcases over 55x20cm and will be entitled to refuse to carry any baggage in excess of 12kgs. All baggage and personal effects are at all times the client's risk and Karibu cannot accept liability for any loss of baggage or personal effects.
The client is aware that unforeseen circumstances due to road conditions, weather, mechanical breakdown, accident, border closure, political situations etc are beyond the control of Karibu and can delay and change the performance of the tour. The cost of flying back home, alternative accommodation, food, personal expenses and all resulting costs are to be borne by the client. The client is aware that insurance is compulsory to participate on all tours and acknowledges that it is responsibility to take comprehensive travel insurance. Karibu will accept no liability whatsoever.
The client acknowledges being aware of the proposed itinerary and it is the client's obligation to ensure that he/she is medically fit and able to embark upon such a tour. A medical certificate is required for passengers over 65 years.
This booking and eventual contract between the client and Karibu shall be deemed to be concluded in Windhoek, Republic of Namibia; and shall be interpreted according to the laws of the Republic of Namibia. In the event of any action hereunder, the Supreme Court of Namibia shall have jurisdiction in regard thereto, notwithstanding that the amount of the claim may be within the jurisdiction of the Magistrate’s Court..
If a client wishes to transfer from one tour to another, prior to 42 days before departure and if Karibu agrees, an administration fee of USD30.00 per client will be charged. Normal cancellation fees will apply within 41 days of departure.
Karibu believes that the contents of this brochure are correct at the time of printing, but all prices and services are subject to change or withdrawal without notice.
Karibu reserves the right, without giving further notice, to use photographs and films taken during tours, for publication in a brochure or advertising material. The client acknowledges this right and will not hold Karibu liable for permission or payment.
PRICE INCREASE: Karibu reserves the right to increase their tour fares due to any increase in fuel costs, game reserve entry fees, or fluctuation of exchange rates.
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